Figure 1 - User is unable to see an approval button

Figure 2 - User is able to see an approval button

The reason you don't see the approval button for your release documentation is likely due to the configuration of approval rules in your project settings. It's important to note that there are two different types of approval rules: Release approval rules and Document approval rules.

Release approval rules govern the approval of both the product version release and the release documentation.

Document approval rules determine who can review and approve documents within the eQMS, but these rules do not apply to release documentation.

If you're unable to approve the release documentation, check that you belong to the groups defined under the Release approval rules. If you're not included in these groups, you won't be able to see the approval button.

As shown in Figure 1, the user "Lee R&D" cannot see the approvals button because they belong to the R&D group, which is not designated as an approval group for Releases, as indicated in Figure 3. However, "Lee R&D" is a member of the R&D group, which has permission to approve documents, as shown in Figure 4. This illustrates the distinction between the two approval groups and highlights how the Document approval rules do not impact the approval of release documentation.

Figure 3 - Example Release approval rules

Figure 4 - Example Document approval rules