Yes, Ketryx allows for customization of item types and their labels. There are a couple different ways that this can be achieved through the advanced settings. 

1. Create a custom item type

Ketryx provides the ability to define custom item types with unique labels. Please note that this will create a new item type in Ketryx and in Jira. 

For more details, refer to our [Advanced Settings Documentation] and [Custom Item Types Reference Guide].

You can configure custom item types with specific names and short names. For example:

[
{
"lifecycle": "LONG_LIVED",
"name": "System Requirement",
"shortName": "SYSREQ"
},
{
"lifecycle": "LONG_LIVED",
"name": "Use Case Requirement",
"shortName": "UNREQ"
}
]

2. Map the item type. 

Existing item types can be mapped to the desired naming convention. See our [Advanced Settings Documentation]. 

3. Consider using document templating.

If you'd like the requirement type to be immediately apparent in your documentation, consider using document templating to have the requirement type show up in close proximity to the issue ID.